Integrations
Cal.com
Seamlessly schedule meetings by integrating Cal.com with Voxia. This integration enables you to leverage Cal.com’s scheduling capabilities directly through Voxia’s voice agents, streamlining the scheduling process and improving efficiency.
Connecting Cal.com to Voxia
- Navigate to the Integrations Tab: Sign into your Voxia account and go to the “Integrations” tab.
- Connect Cal.com: Click on
Connect
under to the Cal.com integration. A new window will open prompting you to enter your API Key from Cal.com to authorize Voxia.
Paste your Cal.com API key
If you do not have an API Key, follow these steps to create one:
- Log in to Cal.com and navigate to Settings (located at the bottom left of the dashboard).
- In the side menu, find and click on “API keys” under the Developer section.
- Click
Add
to create a new API key. - Name your API key, And enable the “Never expires” toggle to prevent expiration.
- Click
Save
to generate the API key. - Copy the API key, as it will not be retrievable once you click Done.
- Paste the copied API key into Voxia to complete the connection.
Adding a Cal.com Step in a Voxia Campaign
Note that to add this step, each contact must have an Email
.
- Press the
Schedule a Meeting
button. - Determine the assistant’s spoken content before offering time slots
- Choose the relevant event from the dropdown.
- Set how many days in advance clients can schedule meetings by setting the ‘Schedule days ahead’ field.
Handling No Available Time Slots
- Avoid Calling: Prevents the assistant from making calls when no slots are available.
- Use Fallback Phrase: Allows the assistant to use a custom fallback phrase.
- Enter the phrase in the provided text field.
Handling No Available Time Slots
Example on how to handle no available timeslots
Verifying Cal.com Settings
To ensure seamless integration with Voxia, verify the event settings within Cal.com:
- Log in to your Cal.com
- Navigate to the event you want to integrate with Voxia.
- Go to the Advanced tab within the event settings.
- Ensure additional questions are optional (events with required questions cannot be used in Voxia).
Adding Contact’s Phone Number to the Invite
- Access Event Settings: Navigate to your Cal.com account and select the event integrated with Voxia and go to the Advanced tab within the event settings.
- Add a New Question: Scroll to the Booking questions and click
Add a question
. - Configure the Question Settings:
- Input type: Short Text
- Identifier: phone
- Disable input if the URL identifier is prefilled: unchecked
- Required: No
- Customization Options: Only Label and Placeholder fields are customizable. Adjust these as necessary to fit the context of your event.
- Save the Configuration:
- Click
Add
to include the field in your invite. - Click
Save
at the top right of the event settings to apply changes.
- Click