Resources
Changelog
Track the latest features, improvements, and updates to Voxia
Features:
- Built-in Caller ID Spam Checker - check if your phone numbers are considered spam
Features:
- Organize campaigns into groups with a new user interface
- Set permissions for accounts and sub-accounts directly from the interface
- Utilize advanced webhooks for enhanced integration capabilities
- Enjoy a refreshed and modernized account settings interface
- Extract information from call transcripts within the Actions feature
- View accurate hangup reasons for SIP calls displayed correctly
Features:
- See detailed descriptions of changes in the campaign history dropdown
- Add keywords to enhance speech recognition accuracy
- Personalize your profile with a user profile picture
Features:
- Access a new Knowledge Base interface for managing information
- Gain insights into script interactions with detailed step-by-step data
- Understand call outcomes with reasons for “Interested” or “Not Interested” statuses
Features:
- Log in seamlessly with Single Sign-On (SSO) support
- Use variables from scripts in Actions, along with numerous enhancements
Features:
- Manage team members more effectively with an updated Members tab in Settings for subaccounts
- Test calls directly within the script interface for a smoother workflow
- Access script versions for all campaigns and restore older versions as needed
- Update call statuses and retrieve status changes via an external API
Features:
- Manage script blocks more efficiently by moving entire blocks with subflows
- Set patience levels for individual steps or entire campaigns to control pacing
- Control campaigns via public API: start, stop, and add interest criteria
Features:
- Use variables and instructions to customize scripts dynamically
- Brand your domain with Whitelabel support (available once migrated from Auth0)
- Duplicate campaigns across subaccounts for easier management
Features:
- Define maximum call attempts at the organization level for better control
- Retrieve call recording URLs through a public API for easy access
Features:
- Add new nodes anywhere in the script for greater flexibility in design
Features:
- Monitor usage with a new Usage tab for detailed insights
- Enhance SIP calls with background noise for a more natural experience
Features:
- Integrate multiple webhooks to streamline external communications
Features:
- Track calls with a new “completed” status for better reporting
- Allow duplicate contacts in campaigns for increased flexibility
Features:
- Transfer calls via SIP REFER, supporting Telnyx integration (no UI yet)
Features:
- Analyze call performance with comprehensive call statistics
- Connect multiple SIP connections to the same account for enhanced call forwarding
Features:
- Track statuses of forwarded calls for improved call management
Features:
- View an “Events” column in both incoming and outgoing campaigns for detailed tracking
- See paused campaigns (per schedule) in green on the campaigns list and sidebar
- Sort campaigns by type, name, or status for easier navigation
Features:
- Add post-call questions that connect or disconnect from script steps
- Search contacts based on answers to post-call questions
- View archived contacts in a dedicated tab for better organization
- Receive extended status updates via Webhook and Slack integrations
- Sort and filter incoming campaign data by date for detailed analysis
- Display a “failed” status for campaigns that encounter issues
Features:
- Filter campaign statistics by date for tailored insights
- Access and search campaign events through a new API feature
Features:
- Filter contacts by their last call attempt for targeted follow-ups
- View usage history (exclusive to Admins) for account oversight
- Benefit from a revamped summary generation process
Features:
- See updated SMS statuses synced with Twilio (queued vs. sent) via webhook
- Set maximum concurrency limits for campaigns through the UI
Features:
- Delete SIP phone numbers directly from the interface
- Add phone numbers to SIP with an improved input experience
- Support multiple languages for broader accessibility
- Archive campaigns without altering their status
Features:
- Enjoy a redesigned call badges interface for better usability
Features:
- Archive entire organizations for streamlined account management
- Classify immediate hangups as “Call me later” or “Not Interested” for clarity
- Introduce a new IVR status for enhanced call handling
Features:
- Retry calls marked as “Call me later” to improve outreach
- Support French and Portuguese languages, customizable per account
Features:
- View campaign-level column statistics for deeper insights
- Access a scenarios bank for pre-built script options
Features:
- Confirm actions like reverting, canceling campaigns, or deleting contacts with a dialog box
- Hover over call dates to view webhook logs instantly
- Save campaign drafts automatically (no UI visible)
- Monitor billing cycles directly from the interface
- Enable Spanish language support for broader reach
Features:
- Experience a revamped post-processing system with improved logic
- Receive Slack notifications and filter webhooks with greater granularity
Features:
- Manage multiple organizations in separate browser tabs with URL-based account selection
- See “Answered” or “Not answered” labels on forwarded call transcripts
- Search calls by contact name for quicker access
Features:
- Use authenticated SIP via Twilio for secure call handling
- Focus on error details automatically when saving fails
Features:
- Export CSV files including answers to key questions for detailed reporting
Features:
- Send SMS using node IDs for precise targeting
- Add optional text to Goto updates for more context
- Detect voicemails with Voxia’s system instead of Twilio’s
- Review interest criteria and key questions with a dedicated screen and modal
- Include multiple SMS messages within a single script
- Enhance the “Make a key question” modal for better usability
Features:
- Set account limits to manage resource usage effectively
- Support international phone numbers for global outreach
- Export contacts as CSV files from outgoing campaigns
- Generate scripts with GoTo nodes included automatically
- Include variables in script generation for dynamic content
- Retry script generation automatically if it fails
Features:
- Create advanced scripts with Go To edges for complex flows
- Generate scripts directly from a text prompt
Features:
- Track and display branch IDs in call transcripts for clarity
- Search contacts within incoming campaigns for easier management
Features:
- Manage sub-accounts for hierarchical organization control
- Display branch titles in transcripts for detailed tracking
Features:
- Forward calls to other numbers or systems seamlessly
Features:
- Monitor campaign-level errors for proactive troubleshooting
- Support new Calendly event types like group and round-robin meetings
- Validate required fields in Calendly integrations for accuracy
- View summaries with special boxes for meetings and SMS, ordered by script sequence