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SIP Integration Overview

SIP (Session Initiation Protocol) integration allows you to connect your existing telephony infrastructure with Voxia. You can use SIP for both incoming and outgoing calls:

• Incoming Calls: Receive calls from your SIP provider to Voxia
• Outgoing Calls: Make calls from Voxia through your SIP provider
• Bidirectional: Use the same numbers for both incoming and outgoing calls

35.245.182.192

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Setting Up SIP Integration

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Step 1: Access SIP Integration

• Go to the Integrations tab on your Voxia dashboard
• Click on the Connect button in the SIP Integration section

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Step 2: Configure SIP Details

• SIP Name: Enter a descriptive name for this SIP connection
• E.164 syntax: All phone numbers must use the format: [+] [country code] [area code] [number]
• Outbound Authentication Settings:
  • Enable if your SIP provider requires authentication
  • Username: Your SIP authentication username
  • Password: Your SIP authentication password
• Advanced Settings:
  • Tech Prefix: Enable if required by your provider
  • SIP Diversion Header: Enable for authenticated outgoing calls
  • URL: Your SIP provider’s endpoint URL
  • Port: Default is 5060 (or as specified by your provider)
• Gateway Configuration: Enable to use the same numbers for both incoming and outgoing calls

Click Next to proceed.

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Step 3: Add Phone Numbers

After the initial setup:

1. You’ll be prompted to enter your SIP phone numbers
2. Alternatively, access the Phone numbers tab and click Add SIP Numbers anytime

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Multiple SIP Connections

You can set up multiple SIP connections to:

• Work with different providers
• Set up redundancy
• Route calls through different providers based on regions or cost

To add another SIP connection:

• Go to the Integrations tab
• Click Connect in the SIP Integration section
• Configure the new connection’s details

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Contact Fields in SIP Headers

All contact fields are included in the SIP headers to ensure comprehensive integration and communication. This allows for:

• Seamless data transfer
• Complete call handling information
• Proper call routing
• Support for advanced features like call forwarding

For more details on call forwarding capabilities, see the Call Forwarding section.

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Provider-Specific Guides

For detailed instructions on setting up specific SIP providers, please refer to our integration guides in the sidebar.