Prerequisites

  • A Telnyx account
  • Access to Telnyx Mission Control Portal
  • Your Voxia account credentials

Step 1: Configure SIP in Voxia

  1. Go to the Integrations tab in Voxia
  2. Click Connect under SIP Integration
  3. Configure your SIP with the following settings:
    • URL: Choose the appropriate regional endpoint:
      • US: sip.telnyx.com (Primary: 192.76.120.10)
      • Europe: sip.telnyx.eu (Primary: 185.246.41.140)
      • Australia: sip.telnyx.com.au (Primary: 103.115.244.145)
      • Canada: sip.telnyx.ca (Primary: 192.76.120.31)
    • Port: 5060 (UDP/TCP) or 5061 (TLS)
    • Username: Your Telnyx Credentials username
    • Password: Your Telnyx Credentials password
    • Enable SIP Diversion Header for authenticated outgoing calls

Step 2: Create Credentials in Telnyx

  1. Log in to your Telnyx Mission Control Portal
  2. Navigate to Voice > SIP Trunking > Credentials
  3. Click + Add New Credentials
  4. Configure the credentials:
    • Set a descriptive name
    • Note down the username and password
    • Save your credentials

Step 3: Purchase and Configure Numbers

  1. In Telnyx Portal:
    • Go to Numbers
    • Click Search & Buy Numbers
    • Purchase desired numbers
  2. For each number:
    • Click on the number to configure
    • Under Routing:
      • Set Connection to your SIP trunk
      • Configure failover options if needed

Step 4: Configure Numbers in Voxia

  1. Return to Voxia’s Integrations tab
  2. Go to the Phone numbers section
  3. Click Add SIP Numbers
  4. For each number:
    • Enter the full E.164 format (e.g., +12025550123)
    • Select “Telnyx” as the provider
    • Enable “Use for outbound calls” if needed

Important Notes

  • Regional Configuration: Choose the closest regional endpoint for optimal latency
  • Transport Protocols: Telnyx supports UDP/TCP (5060) and TLS (5061)
  • Failover: Configure both primary and secondary IPs for each region
  • Authentication: Use username/password authentication
  • Call Capacity: No limit on concurrent calls by default

For enhanced security and reliability:

  • Enable TLS encryption when possible
  • Configure both primary and secondary IPs
  • Set up failover routing
  • Monitor your connection status in Telnyx Mission Control

Telnyx Integration Guide